ACCOMMODATION: Every one of the 564 rooms and Suites are an exciting blend of style and practicality. Guest room amenities include a fully stocked mini bar, coffee and tea making facilities, 3 telephones with voicemail, data port, speaker phone and 2 lines, individual room temperature controls, in room safe, bedside controls for lights and curtains, and Remote Control Satellite television, as well as upscale Ritz-Carlton amenities. Non smoking rooms are available. Maximum in room is three persons.

RESTAURANT: With a host of food and beverage outlets to choose from, all palates are adequately catered for. The Summer Pavilion serves Chinese food, Hanagatami serves traditional Japanese fare, Palladio offers the best of Italian cuisines and is high up on the list for Italian restaurants in Shanghai.

The Tea Garden is the hotels coffee shop and caters to international cuisines and tastes. The Lobby Lounge is an ambient setting for drinks and afternoon teas. Ritz-Carlton Bar is the place to be for cigars, drinks and light snacks. The Portman Deli is exactly what it sounds like with exquisite gourmet products available.

RECREATION: The Health Club has a lot to offer the seasoned traveller as well as the not so frequent traveller. Facilities include a gymnasium, tennis, steam bath, solarium and massage, indoor and outdoor swimming pools, squash court and racketball court.

HOTEL SERVICES: Guest Services include 24-hour room service twice-daily housekeeping, shoeshine, overnight laundry service, evening turndown, valet parking, complimentary morning newspaper, on-site fitness center, babysitting services (available upon request), Delicatessen, Florist shop, Gift shops featuring Ritz-Carlton logo merchandise.

Also available is a Beauty salon and barber shop, Limousine and taxi services, Business Services, Conference concierge, Express check-in/departure, 24-hour secretarial services (fax, photocopies, telex, courier).